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Town's successful Senior Citizen Tax Credit Program a win/win arrangement

By Ruth Weiner
Citizen Staff

Because of creative planning and the combined efforts of the Board of Selectmen, the Board of Assessors and the Council on Aging, senior citizens can employ their vast skills by logging 100 hours of volunteer work for a great cause: the lowering of their property taxes. 

Begun in the early 90s and modeled after Chelmsford’s prototype, the Senior Citizen Tax Credit Program “is wildly successful,” said Bill Friel, Town Administrator. “Every department in town takes advantage of the program.”

Candidates work 100 hours per year, and are considered outside service contractors, rather than town employees. The program is designed to fund senior participants at a maximum of $750 each, not in cash, however, but as an abatement on their taxes. 

Jenka Cabral, 82, whose gracious smile and friendly face greets townspeople at the entrance to the town hall, loves what she does. “Every town should have this for their senior citizens,” she said. “Living on social security is kind of tough. If you’re able to work a few hours a month and help yourself with taxes, then you should do it.” 

Anita Potts, 64, another welcoming and receptive volunteer at the town hall, said the program has been a godsend. “This gets me out of the house,” she said. “I’ve made a lot of friends here.”

At the Council on Aging, Evelyn Keefe, 76, echoes the same sentiment. “I enjoy all aspects of the program. It’s so helpful with taxes.” Keefe answers phones, takes messages, trouble-shoots, provides information, and signs people up for trips and events. “I work all year round because I enjoy being here,” Keefe said, “and I know it’s helpful to Diane Tynan, the director of the COA. I meet new people and renew friendships.”

Tynan has managed the program for the past 12 years, along with assistance from volunteer Shirley Morse, 75. Together, they recruit qualified seniors, identify potential assignments, match applicants with program openings, and process paperwork.

“We’ve done pretty well with making appropriate matches,” said Tynan, who considers skill sets, physical limitations, and prior volunteer service.

Initially, seniors complete an application in early February. Departments in the town, like the fire and police, the DPW, the Housing Authority, and the schools, request a volunteer by sending in a form to Tynan, who then contacts qualified seniors. On July 1, when the work year begins, approximately 90 volunteers will have met eligibility standards.

Program participants must be 60 years of age or older, homeowners or current spouses of homeowners, reside in Canton, and occupy the property for which taxes are paid.

“It’s a boon for the town to have skilled workers in these jobs,” said Morse, who, like many others, spends far more than the allotted hours, but receives no additional tax benefits or wages.

Library Director Mark Lague can always use volunteers and is happy to welcome them back year after year. “They add more than the accomplishment of their task. They’re part of the family,” he said, adding that because of cuts in the library page positions, “we wouldn’t have been able to maintain the hours we have without them.”

Fire Department Administrator Shirley Sullivan agrees. “We’re short-staffed since the last override failed, and the seniors have picked up the slack,” she said. “They’re invaluable.” 

Town Administrator Friel believes that when there are financial difficulties in the town and staffs are reduced, the town is fortunate to have senior citizens filling in the gaps. “Who better to deliver needed services,” he said, “than the most experienced among us.”



May 15, 2008
 

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